Reference

Privacy Policy: How 477bd Handles Your Information

We collect and process account data to run deposits, verify withdrawals and keep your wallet secure. This policy explains what we gather, why we need it, and how you control access.

Account data collectionPayment verificationUser rights & accessData retention rulesContact channels
477bd Privacy Policy: How 477bd Handles Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review, update or delete the personal information we hold, or if you have questions about this privacy policy, contact us through any of the channels below. Our support team handles data requests during business hours and aims to respond within two business days.

Live Chat Open the chat widget in your account dashboard to submit a data request or ask privacy questions. Support staff walk you through the verification steps and explain what records you can access.
Email Support Send your data request to the support email address shown in your account settings. Include your registered mobile number so we can verify your identity before releasing any personal information.
Help Centre Browse the privacy section of our help centre for answers to common data questions—cookie settings, account deletion steps and withdrawal-record retention periods—before submitting a formal request.
DATA HANDLING

How We Protect and Use Your Information

We encrypt payment data during bKash, Nagad and Rocket transfers, store account records on secure infrastructure, and retain transaction logs for the period required by our payment processors. You control who sees your profile and can request a copy of your data or ask us to delete your account. Here's how each layer works.

Encrypted Transfers

All deposits and withdrawals pass through SSL-secured connections so your wallet PIN and payment details stay private. We do not store your bKash, Nagad or Rocket PIN; authentication happens on the payment provider's platform.

Session Cookies

We set a session cookie when you log in so the lobby remembers your language, game filters and balance display. You can clear cookies in your browser, though you will need to log in again and reset preferences.

Transaction Logs

We keep deposit, wager and withdrawal records for six months to verify account activity and resolve disputes. After that period logs are archived or deleted unless a regulatory or legal hold requires longer retention.

Account Deletion

Request account closure through support; we delete your profile and personal data within 30 days, though we retain transaction summaries as long as payment-processor agreements or legal obligations require.

Common Questions About Your Data

Players in Dhaka, Chittagong and across Bangladesh ask these questions most often. Each answer explains the practical steps behind our data practices.

We collect your mobile number, date of birth and chosen password during registration. When you deposit via bKash, Nagad or Rocket we also record your wallet transaction ID to verify the transfer cleared.

Yes. Contact support with your registered mobile number and request a data export. We send a file containing your profile details, deposit history and wager records within two business days after verifying your identity.

We retain deposit, wager and withdrawal logs for six months. After that they are archived or deleted unless a payment-processor agreement or legal obligation requires us to keep them longer.

We share transaction details with bKash, Nagad and Rocket to process deposits and withdrawals, and with game studios to validate wagers. We do not sell your personal information to marketing companies or data brokers.

Contact support and request account closure. We delete your profile and personal information within 30 days, though transaction summaries may be retained as long as payment or legal obligations require.

We use session cookies to keep you logged in and remember your game filters. You can disable cookies in your browser, but you will need to log in each visit and some features may not work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.